To
Nadhilah Avissa
Director of Express Way Logistic Company
Ariefrate No. 45
Makassar, South Sulawesi
90222
Dear Madam,
We would like to thank you for
informing us that the goods that we have sent to you have some problems. While
we cannot give you an explanation now, we can promise you that we are looking
into the matter and will write to you again shortly.
It is unusual for these types
of error to arise, and all of the goods are in trouble, but the problem has now
been dealt with. The reason for the troubles in these units you complained
about was due to fault of manufacturing processes in production. This is being
corrected at the moment and you will be completely satisfied with the
replacement units we will be sending you in the next few weeks.
We are really sorry for this
unpleasant situation. Thank you very much.
Yours Faithfully.
Kaitlyn Moss
Stock and Storage Manager
Tidak ada komentar:
Posting Komentar