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Contoh Surat Balasan Komplain dalam Bahasa Inggris
29
November 2011
KM/hw
To
Nadhilah Avissa
Director of Express Way Logistic Company
Ariefrate No. 45
Makassar, South Sulawesi
90222
Dear Madam,
We would like to thank you for
informing us that the goods that we have sent to you have some problems. While
we cannot give you an explanation now, we can promise you that we are looking
into the matter and will write to you again shortly.
It is unusual for these types
of error to arise, and all of the goods are in trouble, but the problem has now
been dealt with. The reason for the troubles in these units you complained
about was due to fault of manufacturing processes in production. This is being
corrected at the moment and you will be completely satisfied with the
replacement units we will be sending you in the next few weeks.
We are really sorry for this
unpleasant situation. Thank you very much.
Yours Faithfully.
Kaitlyn Moss
Stock and Storage Manager
Contoh Surat Pesanan dalam Bahasa Inggris
Satex S.P.A
Nadhilah Avissa
Via di Pietra Papa, 00146 Roma
Italy
Dear sirs,
We would like to order the following item:
NO
|
ITEM
|
CODE
|
QTY
|
PRICE/UNIT
|
PRICE
|
1
|
Cool
sweaters
|
CS-1
|
500
pcs
|
USD 50
|
USD 25000
|
TOTAL
|
USD 25000
|
||||
If your stock doesn’t meet with our needs
we replace substitutes and another shop recommendation from you. The payment
will be made 3 times. First, down payment (USD 5000) will be made tomorrow, the
next payment (USD 10000) will be transferred next week and the last payment
(USD 10000) will be made after the order arrived in the storage. We will be
glad if you could give us any discount. Please confirm that you can deliver our
order before the end of December.
I’ll look forward to hear from you.
Yours
Sincerely,
Contoh Surat Ucapan Selamat dalam Bahasa Inggris
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October
10, 2011
Ciipon’s Boutique Shop
Ratulangi 31 A
Makassar-Indonesia
90241
ATTENTION:
Miss Yenny Rasmalia
Dear
Madam,
We would like to say congratulation for the
grand opening of your company on October 1 2011. We hope your company will run well
and the target will always be reached.
As we knew that your company line is in
clothing industry. We are really excited to corporate with your company (by
delivering your goods to your consumer or to another city even country).
Corporation could make a great benefit for both of companies.
We hope we can establish a good corporation
with you.
Yours
Sincerely,
Express Way Logistic Co.
Nadhilah Avissa
Managing Director
Contoh Surat Komplain dalam Bahasa Inggris
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28 November 2011
To
Mrs. Kaitlyn Moss
Stock and Storage Manager
Munchberry Electronic Shop
Massachusetts 900, Lot 10
San Diego, CA 10231
U.S.A
Dear Madam,
I
am writing to complain about the goods that I have received on November 26
2011. The goods have some problems as listed below:
NO.
|
GOODS
|
PROBLEMS
|
1
2
3
|
Refrigerator
VCD Player
Printer
|
It can’t be cold and the lamp of
the freezer is off
The disc cannot be read
It can’t print out many documents
and the cartridge is leak
|
The
mistake must be corrected as soon as possible. The best solution would be for
me to return the broken goods to you, portage and packing forward.
Thank
you for your attention.
Yours
Sincerely,
Nadhilah Avissa
Director
NA/yr
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